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hello, hope all is well…
We have downloaded the month free trial for Premier, we applied the legaliser to our programme and ran a few test then exports. Each export looked to have worked fine but after approx 1.5mins it went to black, almost like its a trial version not a full working version? Have you any assistance to offer on this?

Many thanks

If the legaliser goes black after a minute or two it means that it is still in Demo mode. Please consult the ReadMe which explains that you need to license the product using the webLicenser app in the download with the Product Key. Once you have done this you will get a 30 day license from the download date. If you have no luck please email steve@eyeheight.com and we will sort you out!

Hi i’m having loads of issues trying to install this app, would it be possible to advise me on the best way to install it?

Cant install this plugin on my mac. Keeps saying I should log into administrator but I am… How do I fix this?

Installed the plugin, but any time I apply – I get a grey screen. No options besides what preset to select.
Working with CC 2018 – plugin reads unlicensed despite installing the demo license per instructions.

Apologies but we have had issues with our website which are now resolved. Number of posts were lost and have now been recovered. If you still have a query about the Eyeheight Broadcast Legaliser plugin please email support@eyeheight.com

Thank You

Steve Crocker

How do I uninstall your product?…It has never worked for me, and I want it removed from my system.

Thank you

Apologies but we have had issues with our website which are now resolved. Number of posts were lost and have now been recovered. If you still have a query about the Eyeheight Broadcast Legaliser plugin please email support@eyeheight.com

Thank You

Steve Crocker

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